Privacy policy

What data do we collect?

NSO Oils Ltd. collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide NSO Oils Ltd. with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

NSO Oils Ltd. collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

How do we store your data?

NSO Oils Ltd. securely stores your data on Amazon AWS in a UK data centre.

What are your data protection rights?

NSO Oils Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access You have the right to request NSO Oils Ltd. for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification You have the right to request that NSO Oils Ltd. correct any information you believe is inaccurate. You also have the right to request NSO Oils Ltd. to complete the information you believe is incomplete.
  • The right to erasure You have the right to request that NSO Oils Ltd. erase your personal data, under certain conditions.
  • The right to restrict processing You have the right to request that NSO Oils Ltd. restrict the processing of your personal data, under certain conditions.
  • The right to object to processing You have the right to object to NSO Oils Ltd.’s processing of your personal data, under certain conditions.
  • The right to data portability You have the right to request that NSO Oils Ltd. transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

  • Call us at 01352 719 444
  • Or write to us NSO Oils Ltd., The Mount, Pen-Y-Maes, Holywell, Flintshire, CH8 7HL

Cookies

How do we use cookies?

NSO Oils Ltd. uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website (analytics)

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – NSO Oils Ltd. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

NSO Oils Ltd. contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

NSO Oils Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19th January 2020.

How to contact us

If you have any questions about NSO Oils Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

  • Email us at info@nso-oils.co.uk
  • Call us on 01352 719 444
  • Or write to us at The Mount, Pen-Y-Maes, Holywell, Flintshire, CH8 7HL

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that NSO Oils Ltd. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

  • Email wales@ico.org.uk
  • Address Information Commissioner’s Office – Wales, 2nd Floor, Churchill House, Churchill Way, Cardiff, CF10 2HH
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